Books appointments into your calendar
Schedules, reschedules, and confirms visits, then texts the caller the details.
AI voice agents, 24/7
Every call answered. Every hour.
KingdomWay voice AI agents greet callers, book appointments, and route urgent needs for practices, trades, properties, care agencies, and cities.
How it works
From first ring to booked visit.
- 01
Answer
Every call is picked up in English, Spanish, or another language, day and night.
- 02
Qualify and book
The agent asks the questions your business needs and books the appointment during the call.
- 03
Route and summarize
Urgent calls go to on-call staff. Every call ends with a summary sent to your team.
Your line never closes.
Nights, weekends, holidays, and lunch rushes. Every caller hears a calm, helpful voice that knows your business.
- Multilingual
- English, Spanish, and many more languages, so every caller is served in the language they prefer.
- Summary after every call
- Texted and emailed to your team.
- Live transfer
- A warm handoff to a person when it matters.
What your agent handles.
Routes urgent calls to on-call staff
Your rules decide who gets paged, when, and how.
Speaks many languages
HelloHolaOláBonjourXin chào你好
Sends a summary after every call
Caller, reason, and next step, texted and emailed to your team.
- Caller
- Maria R., new customer
- Reason
- AC not cooling, 92 degrees inside
- Next step
- Technician booked Thursday, 9:00 AM
Hands off to a person, warmly
Live transfers carry the context, so callers never repeat themselves.
Learns your scripts and policies
Your services, hours, service area, and answers to common questions, in your words.
More ways to win customers.
Beyond phone answering, KingdomWay helps your website, chat, and reviews work together.
What your callers experience.
Example conversations for each industry. Your agent follows your scripts, your hours, and your rules.
Dental officeTuesday, 7:42 PM
Caller
Hi, I chipped a tooth at dinner and it really hurts.
KingdomWay agent
I'm sorry, that sounds painful. I can get you in tomorrow at 8:15 AM. Does that work?
Caller
Yes, please.
KingdomWay agent
You're booked. I'll text you the address and what to bring.
Booked for tomorrow, 8:15 AM
Example conversation. Your agent is set up with your own scripts and policies.
Industries
Built for the calls you can't miss.
For each industry, the agent handles routine calls, captures the details your team needs, and hands urgent calls to a person.
Medical, dental, specialty
- Handles
- New patient intake, reschedules, and reminders.
- Captures
- Name, reason for visit, preferred time, and callback number.
- Hands off
- Urgent concerns go to on-call staff.
HVAC, plumbing, electrical
- Handles
- Emergency dispatch, job booking, and service area checks.
- Captures
- Address, the problem, and access details.
- Hands off
- Emergencies page the on-call technician.
Apartment communities
- Handles
- Leasing questions, tour scheduling, and maintenance requests.
- Captures
- Name, unit, and issue details.
- Hands off
- Emergency maintenance goes to on-call staff.
Home and senior care
- Handles
- New client intake, caregiver call-offs, and schedule changes.
- Captures
- Client name, callback number, and reason for the call.
- Hands off
- Coordinators receive the call summary.
Local government
- Handles
- Non-emergency questions, trash pickup, permits, and office hours.
- Captures
- Address and request type.
- Hands off
- Routes to the right department.
Non-emergency lines only. Life-threatening emergencies are directed to 911.
Your industry
Tell us your call types and hours. We'll design the agent around your rules.
Start a conversationLive in four steps.
A guided setup with no new phone system to learn.
- Step 1
Discovery call
We map your call types, hours, and handoff rules.
- Step 2
Build your agent
Voice, scripts, calendar, and routing set to your rules.
- Step 3
Go live
Forward your line or only after-hours calls. Keep your number.
- Step 4
Review and refine
We review calls with you and keep improving your agent as you grow.
Plans for every size.
Small shop, growing group, or a whole city department. Pricing is tailored to your call volume and shared on your consultation.
Small business
One location that can't afford a missed call.
- After-hours and overflow answering
- Appointment booking
- Call summaries by text and email
- One location
Mid-size
Growing teams with several lines or locations.
- Answering on every line, day and night
- Calendar and CRM connections
- Multilingual: English, Spanish, and more
- Live transfers to your team
Large and public sector
Enterprises, multi-site groups, and city departments.
- High call volume across departments
- Custom integrations
- Dedicated success manager
- Service level agreement
Questions, answered.
Still curious? Book a demo and we'll walk you through it.
Will callers know they're talking to an AI agent?
Your agent sounds natural and friendly. We recommend letting callers know they're speaking with a virtual assistant, and we set the greeting to match your preferences and local rules.
Can I keep my phone number?
Yes. You forward your existing line to your agent, either every call or only after-hours and overflow calls.
What happens with real emergencies?
Your agent tells callers to hang up and dial 911 for life-threatening emergencies, and pages your on-call staff for urgent issues like no cooling in summer heat or a burst pipe.
What languages does it speak?
Your agent is multilingual. It answers in English, Spanish, and many more languages, so every caller is served in the language they prefer.
Can it book into my calendar?
Yes. Your agent books, reschedules, and confirms appointments in your calendar. We confirm the right connection for your scheduling system during setup.
How much does it cost?
Pricing depends on your call volume, hours, and integrations. We share exact pricing on your consultation.
How fast can we go live?
Timelines depend on your integrations and call types. You'll get a clear go-live date on your consultation.
