New review alerts
Know when a review is posted, so none waits unanswered.
Google reviews management
Respond to every Google review, on time.
We watch your Google Business Profile, draft replies for your approval, and alert you when a new review arrives. You stay in control of every word that gets posted.
What's included.
Drafted replies
Clear, warm replies written in your voice, ready for your approval.
Difficult reviews
A calm, professional plan for negative reviews, with you deciding the final response.
Consistent review requests
Ask every customer for feedback the same way, never only the happy ones.
Monthly summary
A short report on ratings, new reviews, and response times.
Policy-safe practices
We never offer incentives for reviews, and we never filter who gets asked.
What we will never do
- Offer discounts, gifts, or any reward for a review
- Ask only happy customers, or filter out negative feedback
- Write, buy, or post fake reviews
- Tell customers what to write or which employee to mention
Google's policy says incentivized or biased reviews are not allowed and will be removed from Google Maps. Google may also restrict a profile that breaks its policy, for example by pausing new reviews.
How we work with you.
- Step 1
Connect your profile
You give us access to your Google Business Profile, and you can remove that access at any time.
- Step 2
Set your reply style
We learn your tone and the details you want included or avoided.
- Step 3
Approve and post
You approve each reply before it is posted.
- Step 4
Monitor and report
We track new reviews, replies, and ratings, and send you the monthly summary.
Who it's for.
- Medical, dental, and specialty practices
- HVAC, plumbing, and electrical
- Apartment communities and property managers
- Home and senior care agencies
- Local government offices
Questions, answered.
Still curious? Book a demo and we'll walk you through it.
Can you remove a fake review?
Google decides what gets removed. If a review appears to break Google's rules, we can report it and track the result with you.
Can you help me get more five-star reviews?
We can help you ask every customer for feedback in the same way. We cannot promise a rating, and we cannot pay for or select reviews.
Do you need access to my Google account?
We need access to your Business Profile to read reviews and post approved replies. You can remove that access at any time.
Do you reply to reviews automatically?
No. You approve each reply before it is posted.
