Real-time replies
Answers appear as the visitor types, with no waiting for a callback.
Customer support AI chat
Answer website visitors the moment they ask.
A live chat assistant on your website that replies in real time, day or night. It answers common questions, books appointments, and passes the conversation to your team when a person is needed.
What's included.
Trained on your business
Uses your services, hours, service area, and approved answers.
Books and collects details
Captures name, phone, and request, then sends them to your team.
Human handoff
Passes the chat to a person with the full conversation, so no one repeats themselves.
English, Spanish, and more
Replies in the language the visitor writes in.
Clear AI disclosure
Visitors know they are chatting with an AI assistant from the first message.
See a conversation.
An example only. Your assistant uses your own answers, hours, and rules.
Website chatExample conversation
Visitor
Do you have openings for a new patient next week?
KingdomWay assistant
Yes. I have Tuesday at 9:30 AM. May I have your name and phone number to hold it?
Visitor
Sure, I'm Sam Lee, 555-0142.
KingdomWay assistant
Thank you, Sam. Your request is with our front desk, and they will confirm shortly.
Visit requested, details sent to the front desk
How we work with you.
- Step 1
Share your answers
We gather your FAQs, hours, services, and contact rules.
- Step 2
Set the rules
You decide what the assistant can answer, book, and escalate.
- Step 3
Install on your site
We add the chat to your website and test it on phones and computers.
- Step 4
Review and refine
We review conversations with you and tune the answers as new questions come in.
Who it's for.
- Medical, dental, and specialty practices
- HVAC, plumbing, and electrical
- Apartment communities and property managers
- Home and senior care agencies
- Local government offices
Questions, answered.
Still curious? Book a demo and we'll walk you through it.
Will visitors know it's AI?
Yes. The chat says it is an AI assistant from the first message, and it passes the conversation to a person when asked.
What happens with urgent questions?
Urgent requests go to your on-call staff. The chat tells anyone with a life-threatening emergency to call 911.
Does it replace my staff?
No. It handles routine questions so your team can focus on people who need them.
Can I review the conversations?
Yes. Conversations are sent to your team so you can see what was said and improve the answers.
